Terms of service
MELSTOUCH COLLECTION – TERMS OF SERVICE
Welcome to MelsTouch Collection. By accessing our website, purchasing products, or using our services, you agree to the following Terms of Service. Please review them carefully.
General Conditions
We reserve the right to refuse service to anyone at any time. You agree not to reproduce, duplicate, or exploit any part of the website or products without written permission.
Online Store Terms
You confirm that you are at least 18 years old or have parental consent to make a purchase. You agree to provide accurate and current order information.
Pricing and Product Availability
Prices and product availability are subject to change without notice. We may discontinue or limit quantities of any product. Color and texture displayed online may vary based on monitor or device settings.
Order Acceptance
An order confirmation does not guarantee acceptance. We may cancel or refuse an order due to suspected fraud, inaccurate information, or product unavailability.
Billing and Account Information
It is the customer’s responsibility to provide accurate billing and shipping information. We are not responsible for delays or delivery failures resulting from incorrect information.
Intellectual Property
All logos, text, images, branding, and content on this site belong to MelsTouch Collection and may not be used without permission.
Personal Information
Personal information submitted through the website is governed by our Privacy Policy.
Disclaimer of Warranties
All products are provided “as is” without warranty, including performance or fitness for a particular purpose. Results may vary depending on installation and hair care.
Limitation of Liability
MelsTouch Collection is not liable for any damages resulting from use or misuse of products, including allergic reactions or installation-related issues.
Indemnification
You agree to indemnify and hold harmless MelsTouch Collection and its owner against claims arising from breach of these Terms.
Prohibited Uses
Fraudulent activity, unauthorized access, or behavior that disrupts website operation is not permitted.
Chargebacks and Payment Disputes
By completing a purchase with MelsTouch Collection, you agree to these Terms of Service, including our Final Sale policy. Because all orders are reviewed and fulfilled in accordance with these policies, customers are not permitted to file payment disputes, chargebacks, or claims without first contacting MelsTouch Collection to resolve the issue.
Any attempt to dispute a valid charge, including claims of unauthorized or unfulfilled transactions, may result in:
• A permanent ban from future purchases
• Submission of proof of delivery and policy acceptance to the payment processor or bank
• Engagement of a third-party collections agency to recover losses associated with the dispute
We take order verification, shipping confirmation, and fraudulent claims seriously. We reserve the right to legally enforce all successful chargeback reversals and seek recovery for all costs, fees, and damages resulting from fraudulent disputes.
Governing Law
These Terms are governed by the laws of the State of New Jersey.
Contact Information
For questions about these Terms of Service, email help.melstouchcollection@gmail.com.
For questions about these Terms of Service, email help.melstouchcollection@gmail.com.